Customer # - Account #
 Due Date
 Account Status  Online Payment ID
Account #
Who to Contact

Report water leaks or sewer stoppages
(316) 262-6000

Customer Service/Billing Questions
(316) 265-1300

Email Customer Service

Scheduled Maintenance will occur on
Saturday, March 24th between 7AM and 9AM.
We apologize for the inconvenience

Welcome to Water Utilities Customer Care

To get started...Register your account. Once you have registered, you will be able to:

  • Make a credit card or check payment on your utility account(s) and store your payment information.
  • Review your billing history, payment history and transaction history.
  • Sign up for auto-pay using a check or credit card.
  • Sign up for Text-to-Pay.
  • Create scheduled recurring payments.


Have your account number ready to make a one-time payment. Please be aware that some features will not be available if you choose this method of payment.

A convenience fee of $1 will be added to all payment transactions.


Public Works & Utilities
455 N Main,8th Floor
Wichita, KS 67202

Monday, Tuesday, Wednesday, Friday
8:00am - 5:00pm

9:00am - 5:00pm

Closed weekends and holidays