Customer # - Account #
 Due Date
 Account Status  Online Payment ID
Account #
Who to Contact

Report water leaks or sewer stoppages
(316) 262-6000

Customer Service/Billing Questions
(316) 265-1300

Email Customer Service

Scheduled Outages

The Scheduled Outages Map provides water customers the geographical locations of scheduled water outages. This information is updated periodically during each business day. 

How to use the Map:
Each red square indicates the location of a specific outage. Outages can affect one or more numbers of City of Wichita Utilities customers.

Customers can drill down to an address using the 'Enter Address or Intersection' option located in the upper left side of the map. To drill down into a particular area of the map, double-click that area or use the zoom options located in the upper left side of the map.

For Intersections, various formats and punctuation are acceptable as long as they are separated by 'and' or '&'. The City (Wichita) is required. Examples are: 

E 21st and N Rock Road, Wichita
Central and Main Wichita
Central & Topeka Wichita
W. 31st & Seneca, Wichita

Generally this map is updated prior to an outage, but sometimes the map may not show an outage in your area even though you do not have water. If you still do not see your outage on the map after 1 hour and refreshing your browser, please report the outage by calling 262-6000.

Click the link below to view the map. 

Have questions? Click Here


Public Works & Utilities
455 N Main,8th Floor
Wichita, KS 67202

Monday, Tuesday, Wednesday, Friday
8:00am - 5:00pm

9:00am - 5:00pm

Closed weekends and holidays